Cancellation Policy

DUSK Brentwood is a family-run restaurant relying upon bookings being honoured by our guests or sufficient notice being given of any required changes to reservations.

We therefore kindly request that diners give us notification if a cancellation or an amendment is required:

For tables of 1-5 guests we request 24 hours’ notice of cancellation or amendment wherever possible.

For tables with 6 or more diners we require 48 hours’ notice of cancellation or amendment.

For parties booked in our Rose Room we require 72 hours’ notice of cancellation or amendment, there is a strictly no refund policy on the refund in any events booking.

For all reservations, we require a £10 per person deposit and your credit/debit card details . These will be held in a secure PCI-DSS compliant vault. For further information, please visit: https://stripe.com/docs/security/stripe

A charge of £25 per person will be made if the cancellation terms above are not met. Unfortunately, our experience of parties failing to cancel or amend bookings dictates this precaution is now necessary.

We politely ask that you are ready to be seated at your time of booking or contact us if you are running late. We hold tables for 15 minutes and will release it if we have not been contacted.

To ensure that we can cater for you appropriately, please notify us of any dietary requirements prior to your visit.

By making a reservation at DUSK Brentwood you agree to our reservation and cancellation terms.

We wish to thank you for your understanding and co-operation and look forward to welcoming you to DUSK Brentwood.

 

*COVID19 – we at DUSK will try to be as accommodating as possible in rearranging dates for all bookings there will be strictly no refunds, we hope everyone understands and stay safe*

The Team at DUSK.